Shipping and Delivery

1. Our shipping costs follow a tiered system, which means they are divided into different levels depending on the quantity of units ordered: Orders of 1 to 2 units cost 8.90 CHF. For orders of 3 units, the shipping costs are 12 CHF. Purchases of 4 units or more qualify for free shipping. Purchases of 4 units or more qualify for free shipping. Deliveries abroad are not possible. Deliveries abroad are not possible.

2. Delivery is made by Swiss Post. We always ship with B Mail from Monday to Friday. As a rule, shipping takes 3-5 working days after your order has been confirmed. The stated delivery times are approximate. However, exceeding this does not entitle the customer to cancel the order or claim damages or penalties for delay.  

3. In Switzerland, no consignments are delivered on Sundays and general, national and cantonal public holidays.

4. After posting, we are no longer liable for any theft of the goods. If there are doubts about the security of the mailbox, it is at the discretion of the customer to request shipping with signature confirmation. 

5. The benefit and risk (in particular theft, damage by third parties, exposure to the elements) shall pass to the customer when the goods are handed over or deposited at the customer’s place of residence. The products are delivered to the address specified by the customer when placing the order. By submitting his order, the customer confirms that he has read and accepted the GENERAL TERMS AND CONDITIONS.

6. If individual products are not available at the time of delivery, they will neither be delivered later nor replaced by others. The quantity actually delivered is stated on the invoice. In the event of missing items or reduced quantities, the customer shall not be entitled to compensation or damages.

7. If an item already paid for by credit card cannot be delivered, the corresponding amount will be refunded to the customer. In this case, no subsequent delivery shall be made and the customer shall not be entitled to compensation.