FAQ
General FAQs
We primarily ship to Switzerland. If you are interested in shipping abroad, please contact us via the contact form on our website, and we will provide you with the necessary information.
Our return and refund policy allows returns of unused products within 30 days of purchase. The return periods apply from the date of dispatch or collection. The date of the postmark or personal return is decisive for the return.
To initiate a return, please fill out our contact form on our website or send us an email to info@nodoubt.ch. Make sure you provide the following information: Name, order number and the reason for the return. After we have received your request, we will give you further instructions on how to return the product.
Please note that according to our return and refund policy, customers must enclose their invoice in order to receive a refund.
Our return address:
NoDoubt Nutrition AG
Emil Frey-Strasse 107
4142 Münchenstein BL
Switzerland (CH)
We primarily ship to Switzerland. For international orders, please contact us via the contact form on our website and we will provide you with the necessary information on shipping costs and options.
We accept credit card (Visa, Mastercard), PostFinance and Twint as payment methods. You can select your preferred payment option during the order process on our website.
Yes, we take the security of your personal and payment information very seriously. Our website is encrypted with the latest SSL technology to protect your data and keep it confidential.
Yes, we are interested in partnership opportunities, especially if they meet our quality standards and target groups. Contact us via the contact form on our website and we will be happy to discuss further details.
We have a simple and customer-friendly shipping policy. Our shipping costs follow a tiered system, which means they are divided into different levels depending on the quantity of units ordered: Orders of 1 to 2 units cost 8.90 CHF. For orders of 3 units, the shipping costs are 12 CHF. Purchases of 4 units or more qualify for free shipping. Purchases of 4 units or more qualify for free shipping. Deliveries abroad are not possible. Deliveries abroad are not possible.
As a rule, shipping takes 3-5 working days after your order has been confirmed. Please note that public holidays and unforeseen circumstances may affect the delivery time. As soon as your order has been dispatched, you will receive a confirmation e-mail.