Privacy Policy

1. Identity and contact details of the controller

The controller within the meaning of the DSG is the:

NoDoubt Nutrition AG
Oberwilerstr. 10
6062 Wilen
Schweiz

E-Mail: info@nodoubt.ch
Website: www.nodoubt.ch

2. Provision of the website (log files)

2.1. Description and scope of data processing

When you access our website, i.e. even if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, referrer URL, date and time of access and similar.

They are processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring the smooth use of our website, and
  • Ensuring and evaluating system security and stability, in particular to detect misuse, and
  • for the technically error-free presentation and optimization of our website.


The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2. Recipient of the data

We use service providers for the operation and maintenance of our website who act as our data processors. All service providers are contractually obliged to treat your data confidentially.

3. Contact

3.1. Description and scope of data processing

There is a contact form on our website which can be used to contact us electronically. If you make use of this option, the personal data entered in the input mask will be transmitted to us and stored. We process your personal data solely for the purpose of processing your request.

At the time the message is sent, the following data is also transmitted and stored:

  • Date and time of the request
  • URL from which the request was made
  • IP address

Alternatively, you can contact us via the e-mail addresses provided. In this case, the user’s personal data transmitted with the e-mail will be stored. These include:

  • Date and time of the request
  • URL from which the request was made
  • IP-Adresse

as well as information on the servers involved in the e-mail communication.

You can also contact us via the telephone number provided. We collect log data that includes your telephone number and the duration of the call. As a matter of principle, we do not record conversations.

3.2. Recipient of the data

Our website is maintained by service providers who act as our data processors. If you send us an inquiry regarding an offer, service providers used by us may receive data for these purposes if they require the data to perform their respective services (e.g. IT services, call centers). All service providers are contractually obliged to treat your data confidentially.

4. Newsletter

4.1. Description and scope of data processing

Your data will only be used to send you the subscribed newsletter by e-mail and, if you have additionally consented to this, to evaluate how you use the newsletter and any content linked to it. Your name is given in order to be able to address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data subject.

In order to verify that a registration is actually made by the owner of an e-mail address, we use the “double opt-in” procedure (DOI procedure) for online registration. This means that following your newsletter registration you will receive an e-mail in which you must confirm your newsletter registration by clicking on a link.

The following data is also stored at the time of DOI confirmation:

  • Place, date and time of registration
  • IP-Adresse
  • E-Mail-Adress
  • Title, first name, last name

In addition, we evaluate your reading and usage behavior in order to constantly improve our newsletter and adapt it to your interests and needs. To this end, we analyze whether and what you read or click on in our newsletters in order to make them even more attractive.

4.2. Recipient of the data

We use service providers who act as our order processors for the dispatch and the evaluations that take place. All service providers are contractually obliged to treat your data confidentially.

5. Registration

5.1. Description and scope of data processing

On our website, we offer you the opportunity to register by providing your personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

  • First name, last name
  • E-mail address
  • Password

The following data is also stored at the time of registration:

  • IP-Adress
  • Date and time of registration

Your consent to the processing of this data is obtained as part of the registration process.

Your registration is required for the provision of certain content and services on our website.

Your registration is required to fulfill a contract with you or to carry out pre-contractual measures.

5.2. Recipient of the data

We use technical service providers for the registration process who act as our data processors. All service providers are contractually obliged to treat your data confidentially.

6. Comment Function

6.1. Description and scope of data processing

There is a voluntary comment function for some content on our website, which you can use to share your opinion on a post. The comment is released after a positive check and appears publicly with the content where the comment was sent. There is no entitlement to the release of a comment.

If you leave a comment on our website, your name will be collected and displayed publicly. Your e-mail address is also collected. This serves to inform you about the status of your comment. The e-mail address is not displayed publicly, is not passed on to third parties and is not evaluated manually. In addition to this information, the time of creation and your IP address are also stored. This serves the security of the website operator in order to be able to take action against the author in the event of legal violations (of a civil or criminal nature).

The comment function is used to share experiences and to provide the opportunity to ask questions or make suggestions, for example.

6.2. Recipient of the data

We use service providers for the operation and maintenance of our website who act as our data processors. All service providers are contractually obliged to treat your data confidentially.

7. Use of Cookies

8. Reach Measurement

8.1. Description and scope of data processing

We use analysis tools to evaluate user behavior. You can find a more detailed description of the tools in the “Analysis tools” section of this privacy policy.

The processing is carried out on the basis of our legitimate interest. The measurement of reach and the resulting information are suitable for adapting the website.

8.2. Recipient of the data

We use technical service providers for the operation and maintenance of our website, who act as our data processors. All service providers are contractually obliged to treat your data confidentially.

9. Rights of the Data Subject

You have the following rights in relation to personal data concerning you:

  • the right to receive information about which of your personal data we store and how we process it;
  • the right to receive a copy of your personal data in a commonly used format;
  • the right to rectification of your personal data;
  • the right to erasure of your personal data;
  • the right to object to the processing of your personal data.

Please note that exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.

You can revoke your consent to the processing of personal data at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected by this.

For information about the personal data processed by us, please send your request for information to info@nodoubt.ch.

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

This privacy policy was created with the help of www.activemind.ch – the experts for data protection and information security.